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Re: WRVS4400N Any chance linksys will fix the bugs?
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Re: WRVS4400N Any chance linksys will fix the bugs?
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cmsfla
Contributor
Posts: 11
Registered: 02-20-2008

Message 2 of 21

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Well the FTP issue has been very frustrating for me to say the least. I figured I would place another call to support to get an update. After 1 hour 20 minutes on hold, call backs, and transfers to Level 2 support I was disconnected. I gave them 3 hours to call me back. (they had 2 contact numbers for me.) I called back for another 30 minute wait only to have the tech start the flow chart process of troubleshooting. I informed her I had already been through all the suggested remedies such as lower the MTU, play around with QOS, and IPS. I said "listen this is odvously a known issue since there are 6500+ hits when you google "wrvs4400n ftp" which many link to this forum. She told me they dont know of this issue. I asked her if she read the Linksys forums to which she responded yes. I then said I guess you are not allowed to confirm this issue. She told me that the programmers may be working on an updated firmware, but she knew nothing about it, (but was very quick to have me start to play with settings.) I would feel much better if they would say we know there are issues with the wrvs4400n. We are working on an updated firmware to remedy the issues. I dont have the high pitch wine issue and I am not using vpn so my only beef is with FTP. This thing isn cheep. I have a feeling it wont be too long before there is a class action lawsuit.
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02-23-2008 05:26 PM
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Re: WRVS4400N Any chance linksys will fix the bugs?
[ Edited ]
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cmsfla
Contributor
Posts: 11
Registered: 02-20-2008

Message 4 of 21

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I just cant believe Linksys refuses to acknowledge the issue. That's what frustrates me the most. I would gladly accept the answer "we are aware of the issue and our technicians are working to resolve the issue." But when I call in knowing this issue is widespread and have the tech start trying to "tweak" the settings to fix it really infuriates me, or that tell me there is no record of these routers experiencing this issue. My $49 WRT54g works like a champ.
(Mod Note: Edited due to non-compliance of forum guidelines.)
Message Edited by daikunzeon on 03-19-2008 08:23 AM
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03-19-2008 07:54 AM
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Re: WRVS4400N Any chance linksys will fix the bugs?
[ Edited ]
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kevind
Frequent visitor
Posts: 7
Registered: 03-07-2008

Message 5 of 21

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Then there's the DHCP over wireless bug - very annoying. And there's the VPN dropping and failing to reconnect until you reboot bug. Honestly, these bugs have all been thoroughly discussed on this forum, so it's quite clear that Linksys knows about them. And I have even sent a couple emails to their tech support people politely inquiring about when a new firmware version might be expected - the silence of their response has been deafening.
(Mod Note: Edited due to non-compliance of forum guidelines.)
Message Edited by giantherockstar on 03-19-2008 06:07 PM
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03-19-2008 05:54 PM
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Re: WRVS4400N Any chance linksys will fix the bugs?
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RHODY401
Contributor
Posts: 25
Registered: 11-18-2007

Message 7 of 21

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On one of the other related forums, tech Doc Large is currently evaluating one of these with interesting results. There are so many different threads about this router's issue (and probably a lot that the moderators erased, too), that it's hard to keep up I have wasted thousands of dollars in consulting time (if it was to be billed) troubleshooting these issues, and being told that they dont exist. It's time to replace them, I think, with a nice apology!
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03-22-2008 05:10 AM
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Re: WRVS4400N Any chance linksys will fix the bugs?
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cmsfla
Contributor
Posts: 11
Registered: 02-20-2008

Message 9 of 21

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I was browsing linksysinfo.org and found an interesting post. Looks like any firmware they release for version 1.1 should work with 1.0. That is if they can release firmware that works. I am so tired of this routers problems.
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04-09-2008 08:02 AM
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