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WCG200 dropping internet   [ Edited ]
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tallnproud
Newbie
Posts: 2
Registered: 07-03-2006

tallnproud

Message 1 of 195

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I have a WCG200 (version 1) with a laptop connected wirelessly. I've been experiencing internet dropouts with varying frequency; however, the signal strength has remained consistently strong. It particularly seems to happen when I download larger files (patches and demos); the download rate continually decreases and eventually just ceases altogether.

EDIT: This is a combo cable modem/router unit, and there is no firmware upgrade to download.

I'm really not sure what to do.

Any ideas?

Message Edited by tallnproud on 07-03-2006 07:30 AM

Kudos!
07-03-2006 07:27 AM  
Re: WCG200 dropping internet
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GTFan513
Newbie
Posts: 3
Registered: 07-02-2006

GTFan513

Message 2 of 195

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Im having the same problem! Anybody got any ideas? It is rediculous that i have to reset my router 4-5 times a day...
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Kudos!
07-03-2006 09:09 PM  
Re: WCG200 dropping internet
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caseysousa
Regular visitor
Posts: 4
Registered: 07-06-2006

caseysousa

Message 3 of 195

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I feel your pain. My WCG200 dies as soon as I open a Bit Torrent client. Hope someone can solve this problem.

I was reading a post in a different forum about 3 months ago that told of a setting tweak that solved this problem, but I can't find that forum anymore. I should have bookmarked it, but I didn't think I would have this problem with my new Linksys.
1
Kudos!
07-06-2006 10:12 PM  
Re: WCG200 dropping internet
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dballestas
Researcher
Posts: 4
Registered: 07-07-2006

dballestas

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I have had the same problem too!!  If you have wcg200 v1 you should have the the following firmware on your modem: 1.1.2.9.4-11044

If you have firmware version: 1.1.3.5.10-0520

This means Comcast updated the firmware on your wcg200 and it seems that this version is not compatible version 1 WCG200.  See this news group for info.  I haven't posted my solution yet because I just got it fixed today and want to be sure my resets have gone away.

http://www.broadbandreports.com/forum/remark,16144018?hilite=wcg200+comcast  (I am user medussa67)

After 4 months of calling Comcast and Linksys I finally found a supervisor at Comcast who had a tech rollback the firmware on my modem.  I am crossing my fingers but so far so good. Linksys will not help with this problem.  They may offer you a new modem and if you can deal with the hassle then go for it.  If Comcast did change the firmware be persistent and have them roll it back.
2
Kudos!
07-07-2006 02:21 PM  
Re: WCG200 dropping internet
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sboydsmith
Frequent visitor
Posts: 1
Registered: 07-09-2006

sboydsmith

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dballestas, I'm glad to hear that you got satisfaction from Comcast. I'm having the same problem. Now that a couple of days have passed, please update us: did going back to the old firmware solve the problem?

Also, in case I get a tech who doesn't know anything about this, what exactly would you recommend I say when I call?

Who wrote this firmware upgrade anyway? Comcast or Linksys?

Finally, what does all of this say about the WCG200's firewall? Does it concern anyone else that someone can push through a firmware upgrade--that is, change the programming of the access point to my computers? Seems like the linksys firewall isn't very robust. What's to keep someone in the know from putting out an intentionally harmful firmware upgrade?

Thanks,
Steve
1
Kudos!
07-09-2006 08:41 PM  
Re: WCG200 dropping internet
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Frank
Level 2 Poster
Posts: 219
Registered: 06-28-2006


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The WCG200-CC models are from comcast, and run on comcast firmware (or maybe just comcast modified).  Apart from the difference in the UIs, the comcast firwmare has other features.  (i'm not sure about this, but i've heard that they can limit the number of clients that can connect through it)

 

________________
Frank
"I will graduate on time, no matter how long it takes"
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Kudos!
07-10-2006 03:35 AM  
Re: WCG200 dropping internet
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BIGDOG_3
Frequent visitor
Posts: 5
Registered: 07-12-2006

BIGDOG_3

Message 7 of 195

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I have exact same problem.  When I download large files with my laptop after about 30 seconds the modem disconnects.  My version is v2.  Any fixes for this yet?
Kudos!
07-12-2006 05:25 AM  
Re: WCG200 dropping internet
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anonomouse
Newbie
Posts: 3
Registered: 07-12-2006

anonomouse

Message 8 of 195

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I have the same problem on my wireless-g cable gateway (wcg200) v1, running firmware version: 1.1.2.9.4-1104.  I also experiance the same loss of connectivity when downloading large files or using xbox live through the wired connection.  When I experiance the problem, all of the LED lights on the front of the gateway flash and it appears as the modem will reset it'self?  This is very frustrating when in the middle of an online game!  I checked and I am running the latest firmware version, not sure what else to do?
Kudos!
07-12-2006 08:58 AM  
Re: WCG200 dropping internet
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BIGDOG_3
Frequent visitor
Posts: 5
Registered: 07-12-2006

BIGDOG_3

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Well I have been researching this for some time today and I have not found a easy/good solution.  I don't think there is one until Linksys provides an update.  I think I am going to buy a router and just shut off the wireless on the wcg200 which is what most others are doing.
Kudos!
07-12-2006 11:16 AM  
Re: WCG200 dropping internet
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Expert Maximus
Expert
Posts: 21
Registered: 06-28-2006

Maximus

Message 10 of 195

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All,
 
Please post the name of your ISP's
Kudos!
07-12-2006 02:46 PM  
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